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FAQ's

Code Red Studios, LLC

FAQ & Terms and Conditions


Here on below we have included our terms and conditions of business along with a frequently asked questions section to help answer a possible question you may have.


Terms & Conditions

Upon payment of any invoice for any service provided by Code Red Studios, LLC, you are agreeing to our terms and conditions of our business which are listed below:


Operation & Office Hours

Hours of Operation: Including but not limited to;

  • Services being rendered
  • Email Communication
  • Phone Communication (Call or Text Message)
  • In Person Communication

Mon - Fri : 8am - 6pm

Sat : 10am - 3pm

Sun: CLOSED

*Some PAID Memberships times vary. Please refer to your Membership level for details.


Office Hours:

Mon - Fri : Vary (recommended to make an appointment)

Sat : Vary (recommended to make an appointment)

Sun : CLOSED


Turnaround Times

While we do offer limited guaranteed turnaround times on specific products; all other turnaround times are estimates based on average completion history. Turnaround times are included in your post payment follow up communication which usually comes in the form of an email. Turnaround times are scheduled based off the time invoice is paid and all information needed to complete the order is received by our office. Any paid invoices and/or information received after hours of operation will be noted for the following business day.


Business Day

We determine our business day based on our operation hours (above listed) and Holiday schedule. Please be aware before placing an order that we are not responsible for misplanned deadlines that do not line up with our estimated or guaranteed turnaround times stated or quoted.



Refund Policy

Our refund policy and amounts vary based on the specific service rendered. In all cases any “Approved” work is no longer eligible for any refund.



10 day Invoice Cancellation

Any unpaid invoices will be automatically cancelled after 10 business days unless a prior agreement existed that would waive the 10 day cancellation.